The Blog

Why You Need A WordPress Website Care Plan

Dave Meier
Web Design, WordPress

After your WordPress site goes live, what comes next? You need to maintain your website, keep it safe, secure and useful for your business. Without a plan in place, your site is at risk from hackers, disgruntled employees, security loopholes, bugs, server crashes and other threats.

If your website being offline could hurt your business, you need a care plan.

Our website care plans take care of the technical side (backups, software updates, security scanning and disaster recovery), while you focus on content creation and running your business. A care plan gives you peace of mind – knowing WordPress experts maintain your site.

So what’s include in a typical website care plan?

  1. Daily security scanning
  2. Daily site backups
  3. Disaster recovery
  4. Software updates
  5. Monthly report

1. Daily Security Scanning – innoculate threats before they happen

The biggest issue with software security is that it is virtual. You can’t see the threats. You may not even be aware of how vulnerable your website is until it’s too late.

Even if you only have a small site, hackers are still interested. Using server resources, sending spam and using a malicious redirect are three of the top things hackers do with both large and small WordPress sites.

Our daily security scanning helps spot threats before they affect your site. Instant issue alerts issues mean we can investigate and fix swiftly.

2. GDPR compliant website backups

Regular backups are the most critical thing you can do to keep your site safe. Even if your site gets hacked, having backups will allow you to restore your site to a point before the hack.

If you have no site backups or way to restore your content, you need a care plan.

We’ve fixed websites after they were compromised. Those without a care plan – spent countless hours rewriting content, uploading images, editing settings, installing plugins and tweaking settings; to get their site back to its previous state.

We make daily backups of your website and store them in an off-site (separate to your website storage) location to minimise risk.

3. Disaster Recovery

With every hour your site is offline, you’re losing visitors, conversions and your search rank. Disaster recovery will get you back online fast.

Disaster recovery includes restoring your website from a backup, running security scans to check for further issues. I wrote a detailed post about How to survive your website being hacked. We follow those steps and more to make sure your site is back to normal.

4. Software Updates

When a cross-scripting vulnerability was discovered in 2014, 86% of the 75 million WordPress sites at the time were vulnerable because they weren’t up to date.

WordPress is software, and as with any software, it needs to be updated to add new features, improve performance, fix bugs and patch security flaws.

Many website owners are worried about doing software updates; incase it breaks their website. Others don’t have the time or technical know-how to make sure a safe is safe and secure. Some don’t realise the importance of software updates.

If you’re unsure how you will fix your website if a software update goes wrong, you need a care plan.

Our care plan takes all the stress out of updating. You no longer have to worry about what happens if your theme or a plugin isn’t compatible with a new WordPress update or vice versa.

At a minimum, we update software each week, but sooner, if there are any vital software releases (security and bug fixes), we can also update more frequently. We handle everything, so all updates should go as smoothly as possible – but we have a plan in place if it doesn’t go smoothly.

5. Monthly report – you can rest easy knowing it’s under control

Monthly reports give you insights into the work we carry out each month to keep your site up and running.

Your monthly report includes:

  • What updates were completed
  • When the most current backup was created
  • Any performance or security issues found
  • Any downtime for your site
  • Analytics site traffic report
  • SEO keyword performance (includes showing your top competitors)

If you have any questions about a care plan for your website, get in touch.